Virgin Straight Lace Frontal (Pre Order)

Shipping Options 🚚

• 1-2 working days - £10.99

Free UK Shipping on Orders Over £50 🎉

• 2-3 working days - £25.99
  
• 3-5 working days - £35.99
  
• 3-5 working days - £57.99
  

Orders placed before 1:00 PM are typically dispatched the same day ⏰. All deliveries include full tracking 📦 and require a signature upon receipt ✍️.

Customs & Import Duties 🌍

International customers are responsible for any customs duties or taxes that may be applied by their country. These are not included in the product or shipping price 💰.

Pre-Orders & Custom Orders 🛠️

Custom or pre-ordered items take up to 10 business days to produce, with an additional 2-4 days for delivery. The total turnaround time is 12-14 days ⏳.

Returns & Exchanges 🔄

We do not offer refunds ❌. Exchanges are accepted within 5 days of receiving your order, provided the items are unused, in original packaging, and undamaged 📦.

Isacollectivelux@gmail.com within 3 days if your item is faulty or incorrect 🛑.

Order Cancellations ✂️

Orders can be cancelled within 1 hour of purchase ⏳. After this, the order may be in processing and cannot be changed 🔒.

Lost or Missing Parcels 📦

All orders are shipped with signature-on-delivery ✍️. If you choose delivery to a neighbour or safe place, we are not responsible for any issues 🚫.

Delays ⏳

Occasionally, delays may occur due to customs, courier issues, or high demand. We will notify you via email with updated timelines 📧.

Chargebacks 💳

Please contact us before initiating any chargeback 💬. Unjustified chargebacks may result in restrictions or legal action ⚖️.

Fraud Prevention 🔐

To protect against fraud, we may cancel suspicious orders ⚠️ and verify customer identities 🛡️. Your cooperation is appreciated to ensure secure transactions 🤝.

Returns & Exchanges 🔄

We do not offer refunds ❌. However, exchanges are accepted within 5 days of receiving your order 🗓️, provided the items are:

• and in original packaging 📦
  
• and in sellable condition 🛍️
  

Exchanges can be made for the same or equally priced item 💸.

The customer is responsible for covering all return shipping costs 🚚.

If your item arrives faulty or incorrect, please contact us at Isacollectivelux@gmail.com within 3 days for assistance 🛑.